Contact the estate office first
Public rental flats are Housing Authority property. The Authority repairs normal wear and tear of fixtures in the flat, except window and door glass. Report window problems to your estate office rather than hiring a contractor to remove or replace windows yourself.
Tenant-to-pay items
Some repairs are "tenant-to-pay" items, such as supplying and fitting window or door glass, or replacing window handles or hinges. Charges are set by the Housing Department and reviewed annually; ask your estate office for details.
Everyday safety
Check hinges and latches regularly for looseness or rust, and report problems promptly.
Close and latch every window before a typhoon.
If you live in a private or HOS flat, you can find a member firm in the directory.
Official sources
This page is general guidance, not legal advice. If rules change, the government department's information prevails.